SHIPPING & RETURNS
Shopping online at sarahjane.uk.com is easy and secure.
Regular orders usually ship within 24 hours!
Sarah Jane offers two options on shipping:
£2.50 - 1st Class (1-2 days, no tracking available)
£7.50 – Royal Mail Special delivery (by 1pm next day with parcel tracking)
£2.50 flat rate to anywhere in the UK for orders large or small - you just pay the one amount!
Need it quick? For £7.50 we can deliver your bibs to you before 1pm the next day with Royal Mail special delivery - we just need your order before 2.00pm Monday to Friday (for larger orders, please contact us).
Returns Policy :
If You are not happy with your purchased Product(s) Sarah Jane will refund, exchange or replacement on all goods returned to us within 7 working days following delivery, subject to the Product(s) being in a saleable condition, and in their original, undamaged packaging. Returns received outside the above time frames maybe accepted at our sole and unfettered discretion.
You should check to see that all items listed on the dispatch note correspond with those contained in Your package on receipt and if they do not then please contact Sarah Jane immediately.
All returns need to be returned in one shipment. Any subsequent returns from the same order may incur additional shipping costs.
Faulty items will only be accepted if the goods are delivered to the customer damaged or a manufacturing fault is subsequently found within a reasonable timeframe after delivery.
We do not accept any responsibility for items lost in transit.
If You return a gift please note the refund will be made to the original card Purchaser.
Sarah Jane will refund the price of the item to the Purchaser or exchange the product once it is received. A refund of the delivery charge will be given in the instance of incorrect, damaged or faulty products. All items returned as faulty will be inspected and any items deemed damaged as a result of fair wear and tear will not be accepted as faulty. We reserve the right to charge You the cost of the returns delivery when an unwanted product is returned.
We can only exchange Products for the original Purchaser of the goods. If You require an exchange or replacement return the item(s) You wish to return in a saleable condition in its original, undamaged packaging.
Refunds can only be requested by the Purchaser and will be made by the original payment method within 30 days of Sarah Jane receiving the returned Product(s) in a saleable condition and in their original, undamaged packaging.
SARAH JANE & MALLY BIBS
Sarah Jane are the exclusive importers of Mally Bibs to Europe. More..